Privacy Policy

Introduction

Peakifier S.A. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

We are the data controller for the personal data we process, and we are registered in Portugal with registration number 642538792.

Data Collection

The data we collect includes information you provide directly to us and information we collect automatically through your use of our website and services.

Information You Provide

• Contact information (name, email address, phone number)
• Company or project information
• Details about your e-commerce idea and business requirements
• Communication preferences and marketing consent
• Any other information you choose to provide in forms or communications

Information We Collect Automatically

• Website usage data and analytics information
• IP address, browser type, and device information
• Cookies and similar tracking technologies
• Pages visited and time spent on our website

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. Specifically, how we use your information includes:

• Providing our e-commerce validation services
• Responding to your enquiries and providing customer support
• Improving our website and services
• Sending you service-related communications
• With your consent, sending marketing communications about our services
• Complying with legal obligations and protecting our rights
• Analytics and website performance monitoring

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

• Service providers who help us operate our business (e.g., email services, analytics providers)
• Professional advisers (lawyers, accountants, auditors)
• Law enforcement or regulatory authorities when required by law
• Third parties in connection with a business transfer or acquisition

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically, we retain contact information and project data for up to 7 years after our last interaction, marketing data until you withdraw consent, and website analytics data for up to 26 months.

Your Rights

Under GDPR and applicable privacy laws, your rights include:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate personal data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data in a structured format
• Right to object: Object to processing based on legitimate interests or for marketing purposes
• Right to withdraw consent: Withdraw consent where processing is based on consent

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with applicable law.